Smart budgeting starts with solid foundations
Your privacy matters to us. Here's how we protect and handle your personal information when you use our annual budgeting services.
Last Updated: February 15, 2025
trylexiviano operates from 7 Finlayson St, Wollongong NSW 2500, Australia, providing annual budgeting education and planning services. We're committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988.
When we say "we," "us," or "our," we're referring to trylexiviano and our budgeting services. "You" refers to anyone who visits our website, uses our services, or interacts with our educational materials.
We collect information that helps us provide better budgeting education and support. Here's what we gather and why:
Name, email address, phone number, and postal address when you sign up for our programs or contact us for support.
Learning progress, course completion status, quiz results, and interaction with our budgeting tools and resources.
IP address, browser type, device information, and how you navigate through our website to improve user experience.
General budgeting goals and learning objectives you share to help us customize your educational experience.
We use your information to deliver personalized budgeting education, track your learning progress, and provide relevant resources that match your financial goals. This includes sending course materials, progress updates, and educational content.
We'll contact you about program updates, upcoming sessions, and important changes to our services. You can control these communications through your account settings or by contacting us directly.
Anonymous data helps us understand how people use our budgeting tools and educational materials, allowing us to create better content and improve our teaching methods.
We don't sell your personal information to third parties. Here's when we might share your data:
We never share your specific financial information or budgeting details with third parties for marketing purposes. Your financial learning journey stays between you and trylexiviano.
Under Australian privacy law, you have several important rights regarding your personal information:
Request a copy of all personal information we hold about you
Update or fix any incorrect or outdated personal details
Request removal of your personal information in certain circumstances
Limit how we use your information for specific purposes
Receive your data in a format you can transfer elsewhere
Stop us from processing data based on your previous consent
We protect your information using industry-standard security practices including encrypted data transmission, secure servers, regular security audits, and restricted access controls. Our team receives ongoing training on privacy and security best practices.
We keep your personal information only as long as necessary to provide our services and meet legal requirements. Educational progress data is typically retained for seven years after course completion, while marketing communications are kept until you unsubscribe.
Some of our service providers may be located outside Australia. When we transfer data internationally, we ensure adequate privacy protections are in place through approved transfer mechanisms and contractual safeguards.
Our website uses cookies and similar technologies to enhance your experience and understand how our educational content performs. We use both essential cookies (required for basic functionality) and analytics cookies (to improve our services).
You can control cookie settings through your browser, though some features may not work properly if you disable essential cookies. We also use Google Analytics with anonymized IP addresses to understand visitor patterns and improve our educational resources.
Our budgeting education services are designed for adults. We don't knowingly collect personal information from children under 13. If you believe we've accidentally collected information from a child, please contact us immediately so we can delete it.
For participants aged 13-17, we require parental consent before collecting any personal information or providing access to our educational programs.
We may update this privacy policy occasionally to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you via email or through a prominent notice on our website.
The "Last Updated" date at the top of this policy shows when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have concerns about how we've handled your personal information, please contact us first using the details below. We take privacy complaints seriously and will investigate promptly.
If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
Email: contact@trylexiviano.com
Phone: +61409894559
Address: 7 Finlayson St, Wollongong NSW 2500, Australia